CCarrierStand
Process

How it works

From a report you disagree with to a record that includes your side, and, when it is warranted, a lawyer.

  1. 01

    File

    Create a free carrier account with your MC or DOT. Name the broker, paste the report, and write what actually happened.

  2. 02

    Attach evidence

    Rate confirmation, BOL, POD, ELD or GPS trace, the email and text thread. Our checklist shows what rebuts each report category.

  3. 03

    Moderation

    A moderator checks the file for completeness and consistency. Incomplete files go back to you with a request; complete ones are verified.

  4. 04

    Public record

    Verified disputes get a public page and count on the broker's profile. Your company name stays hidden from the public.

  5. 05

    Collective action

    When five verified disputes name the same broker, a collective action forms automatically and every enrolled carrier is notified.

  6. 06

    Counsel

    Vetted attorneys review actions and single cases, take them, and receive the full evidence bundle. You choose whether to proceed.

What evidence rebuts what

Bring these and moderation is fast.

Double brokering
  • · Rate confirmation
  • · Bill of lading
  • · GPS / ELD tracking
  • · Email thread
Late pickup / delivery
  • · Rate confirmation
  • · Bill of lading
  • · Proof of delivery
  • · GPS / ELD tracking
  • · Text messages
Cargo damage
  • · Bill of lading
  • · Proof of delivery
  • · Photo
  • · Email thread
Abandoned load
  • · Rate confirmation
  • · Email thread
  • · Text messages
  • · GPS / ELD tracking
Non-performance
  • · Rate confirmation
  • · Email thread
  • · Text messages
Unprofessional conduct
  • · Email thread
  • · Text messages
Unauthorized charges
  • · Rate confirmation
  • · Invoice
  • · Email thread
Other
  • · Rate confirmation
  • · Bill of lading
  • · Email thread
Ready when you are.
Filing takes about ten minutes if you have the documents at hand.
File a dispute